NYC 3115.25.0 - App Store
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Publisher Description
The NYC311 App is your on-the-go, one-stop shop for New York City government services.
Download the app to:
- Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away. You can also get notifications of any updates to the normal schedule.
- Report problems. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more.
- Track Service Requests. See the latest status of your requests all in one place.
- Connect with us. Get quick, easy access to services on our other channels, including NYC311 Online and Text.
Version History Updated location details for Rodent Complaint and Snow on Sidewalk Service Request forms. 5.25.0 Sep 29 With the newly enhanced AI Smart Select, you can now describe a problem in writing and AI will suggest a relevant service request form. 5.24.0 Sep 10 Minor bug fixes 5.23.1 Jul 30 You can now submit a rat or mouse complaint directly on the mobile app. 5.23.0 Jul 28 Updated validation process for duplicate service request submissions 5.22.0 Jun 11 Improved user experience and app optimization 5.21.0 May 28 * Updated list of MTA subway lines to choose from in certain service request forms.
* Improved user experience and app optimization. 5.20.0 Apr 28 * Upgrade developer tools to support the latest platform standards
* Minor bug fixes 5.19.0 Mar 31 AI Smart Select Enhancement: More service request forms are now available. Just snap a photo of a problem and AI will suggest a relevant form. 5.18.3 Feb 26 AI Smart Select: Now you can just snap a photo of a problem, and AI can suggest a relevant service request form. 5.18.1 12/17/2025 Improved user experience and app optimization. 5.17.0 06/23/2025 Improved user experience and app optimization. 5.16.0 05/14/2025 Improved user experience and app optimization. 5.15.0 04/23/2025 App improvements and optimization 5.14.0 04/16/2025 App improvements and optimization 5.13.0 04/07/2025 App improvements and optimization 5.12.0 03/26/2025 App improvements and optimization. 5.11.0 03/10/2025 -Parking meter integration allows users to access a list of valid DOT parking meters directly within the app when they need to report issues related to parking meters.
-App improvements and optimization 5.10.0 02/12/2025 - Driver Complaint and Lost Property Request forms refresh.
- App improvements and optimization. 5.9.0 01/09/2025 -Parking Meter, Street Sign and Broken Sidewalk/Curb Condition Service Request forms refresh.
-Improved app performance. 5.8.0 11/26/2024 -Damaged Tree, Park Conditions and New Tree Service Request forms refresh.
-App improvements and optimization. 5.7.0 11/07/2024 -Illegal Dumping, Snow on Sidewalk, and Snow or Ice on Street/Roadway Service Request forms refresh.
-App improvements and optimization. 5.6.0 10/15/2024 -Fire Hydrant, Food Safety, and Panhandling Service Request forms refresh.
-App improvements and optimization. 5.5.0 09/24/2024 -Rat Condition, Heat & Hot Water, Homeless Assistance and Encampment Service Request forms refresh.
-App improvements and optimization. 5.4.0 09/05/2024 - Abandoned Vehicle and Blocked Driveway Service Request forms refresh.
- App improvements and optimization. 5.3.0 07/17/2024
About NYC 311
The company that develops NYC 311 is Department of Information Technology And Telecomm. The latest version released by its developer is 5.25.0.
To install NYC 311 on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2026-10-14 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the NYC 311 as malware if the download link is broken.
How to install NYC 311 on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the NYC 311 is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After NYC 311 is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
Program Details
General
System requirements
Download information
Pricing
Version History
version 5.25.0
posted on 2026-10-14
Version History Updated location details for Rodent Complaint and Snow on Sidewalk Service Request forms. 5.25.0 Sep 29 With the newly enhanced AI Smart Select, you can now describe a problem in writing and AI will suggest a relevant service request form. 5.24.0 Sep 10 Minor bug fixes 5.23.1 Jul 30 You can now submit a rat or mouse complaint directly on the mobile app. 5.23.0 Jul 28 Updated validation process for duplicate service request submissions 5.22.0 Jun 11 Improved user experience and app optimization 5.21.0 May 28 * Updated list of MTA subway lines to choose from in certain service request forms.
* Improved user experience and app optimization. 5.20.0 Apr 28 * Upgrade developer tools to support the latest platform standards
* Minor bug fixes 5.19.0 Mar 31 AI Smart Select Enhancement: More service request forms are now available. Just snap a photo of a problem and AI will suggest a relevant form. 5.18.3 Feb 26 AI Smart Select: Now you can just snap a photo of a problem, and AI can suggest a relevant service request form. 5.18.1 12/17/2025 Improved user experience and app optimization. 5.17.0 06/23/2025 Improved user experience and app optimization. 5.16.0 05/14/2025 Improved user experience and app optimization. 5.15.0 04/23/2025 App improvements and optimization 5.14.0 04/16/2025 App improvements and optimization 5.13.0 04/07/2025 App improvements and optimization 5.12.0 03/26/2025 App improvements and optimization. 5.11.0 03/10/2025 -Parking meter integration allows users to access a list of valid DOT parking meters directly within the app when they need to report issues related to parking meters.
-App improvements and optimization 5.10.0 02/12/2025 - Driver Complaint and Lost Property Request forms refresh.
- App improvements and optimization. 5.9.0 01/09/2025 -Parking Meter, Street Sign and Broken Sidewalk/Curb Condition Service Request forms refresh.
-Improved app performance. 5.8.0 11/26/2024 -Damaged Tree, Park Conditions and New Tree Service Request forms refresh.
-App improvements and optimization. 5.7.0 11/07/2024 -Illegal Dumping, Snow on Sidewalk, and Snow or Ice on Street/Roadway Service Request forms refresh.
-App improvements and optimization. 5.6.0 10/15/2024 -Fire Hydrant, Food Safety, and Panhandling Service Request forms refresh.
-App improvements and optimization. 5.5.0 09/24/2024 -Rat Condition, Heat & Hot Water, Homeless Assistance and Encampment Service Request forms refresh.
-App improvements and optimization. 5.4.0 09/05/2024 - Abandoned Vehicle and Blocked Driveway Service Request forms refresh.
- App improvements and optimization. 5.3.0 07/17/2024
version 5.25.0
posted on 2026-10-06
Version History Updated location details for Rodent Complaint and Snow on Sidewalk Service Request forms. 5.25.0 6d ago With the newly enhanced AI Smart Select, you can now describe a problem in writing and AI will suggest a relevant service request form. 5.24.0 Sep 10 Minor bug fixes 5.23.1 Jul 30 You can now submit a rat or mouse complaint directly on the mobile app. 5.23.0 Jul 28 Updated validation process for duplicate service request submissions 5.22.0 Jun 11 Improved user experience and app optimization 5.21.0 May 28 * Updated list of MTA subway lines to choose from in certain service request forms.
* Improved user experience and app optimization. 5.20.0 Apr 28 * Upgrade developer tools to support the latest platform standards
* Minor bug fixes 5.19.0 Mar 31 AI Smart Select Enhancement: More service request forms are now available. Just snap a photo of a problem and AI will suggest a relevant form. 5.18.3 Feb 26 AI Smart Select: Now you can just snap a photo of a problem, and AI can suggest a relevant service request form. 5.18.1 12/17/2025 Improved user experience and app optimization. 5.17.0 06/23/2025 Improved user experience and app optimization. 5.16.0 05/14/2025 Improved user experience and app optimization. 5.15.0 04/23/2025 App improvements and optimization 5.14.0 04/16/2025 App improvements and optimization 5.13.0 04/07/2025 App improvements and optimization 5.12.0 03/26/2025 App improvements and optimization. 5.11.0 03/10/2025 -Parking meter integration allows users to access a list of valid DOT parking meters directly within the app when they need to report issues related to parking meters.
-App improvements and optimization 5.10.0 02/12/2025 - Driver Complaint and Lost Property Request forms refresh.
- App improvements and optimization. 5.9.0 01/09/2025 -Parking Meter, Street Sign and Broken Sidewalk/Curb Condition Service Request forms refresh.
-Improved app performance. 5.8.0 11/26/2024 -Damaged Tree, Park Conditions and New Tree Service Request forms refresh.
-App improvements and optimization. 5.7.0 11/07/2024 -Illegal Dumping, Snow on Sidewalk, and Snow or Ice on Street/Roadway Service Request forms refresh.
-App improvements and optimization. 5.6.0 10/15/2024 -Fire Hydrant, Food Safety, and Panhandling Service Request forms refresh.
-App improvements and optimization. 5.5.0 09/24/2024 -Rat Condition, Heat & Hot Water, Homeless Assistance and Encampment Service Request forms refresh.
-App improvements and optimization. 5.4.0 09/05/2024 - Abandoned Vehicle and Blocked Driveway Service Request forms refresh.
- App improvements and optimization. 5.3.0 07/17/2024
version 5.25.0
posted on 2026-10-03
Version History Updated location details for Rodent Complaint and Snow on Sidewalk Service Request forms. 5.25.0 3d ago With the newly enhanced AI Smart Select, you can now describe a problem in writing and AI will suggest a relevant service request form. 5.24.0 Sep 10 Minor bug fixes 5.23.1 Jul 30 You can now submit a rat or mouse complaint directly on the mobile app. 5.23.0 Jul 28 Updated validation process for duplicate service request submissions 5.22.0 Jun 11 Improved user experience and app optimization 5.21.0 May 28 * Updated list of MTA subway lines to choose from in certain service request forms.
* Improved user experience and app optimization. 5.20.0 Apr 28 * Upgrade developer tools to support the latest platform standards
* Minor bug fixes 5.19.0 Mar 31 AI Smart Select Enhancement: More service request forms are now available. Just snap a photo of a problem and AI will suggest a relevant form. 5.18.3 Feb 26 AI Smart Select: Now you can just snap a photo of a problem, and AI can suggest a relevant service request form. 5.18.1 12/17/2025 Improved user experience and app optimization. 5.17.0 06/23/2025 Improved user experience and app optimization. 5.16.0 05/14/2025 Improved user experience and app optimization. 5.15.0 04/23/2025 App improvements and optimization 5.14.0 04/16/2025 App improvements and optimization 5.13.0 04/07/2025 App improvements and optimization 5.12.0 03/26/2025 App improvements and optimization. 5.11.0 03/10/2025 -Parking meter integration allows users to access a list of valid DOT parking meters directly within the app when they need to report issues related to parking meters.
-App improvements and optimization 5.10.0 02/12/2025 - Driver Complaint and Lost Property Request forms refresh.
- App improvements and optimization. 5.9.0 01/09/2025 -Parking Meter, Street Sign and Broken Sidewalk/Curb Condition Service Request forms refresh.
-Improved app performance. 5.8.0 11/26/2024 -Damaged Tree, Park Conditions and New Tree Service Request forms refresh.
-App improvements and optimization. 5.7.0 11/07/2024 -Illegal Dumping, Snow on Sidewalk, and Snow or Ice on Street/Roadway Service Request forms refresh.
-App improvements and optimization. 5.6.0 10/15/2024 -Fire Hydrant, Food Safety, and Panhandling Service Request forms refresh.
-App improvements and optimization. 5.5.0 09/24/2024 -Rat Condition, Heat & Hot Water, Homeless Assistance and Encampment Service Request forms refresh.
-App improvements and optimization. 5.4.0 09/05/2024 - Abandoned Vehicle and Blocked Driveway Service Request forms refresh.
- App improvements and optimization. 5.3.0 07/17/2024
version 5.24.0
posted on 2026-09-26
Version History With the newly enhanced AI Smart Select, you can now describe a problem in writing and AI will suggest a relevant service request form. 5.24.0 Sep 10 Minor bug fixes 5.23.1 Jul 30 You can now submit a rat or mouse complaint directly on the mobile app. 5.23.0 Jul 28 Updated validation process for duplicate service request submissions 5.22.0 Jun 11 Improved user experience and app optimization 5.21.0 May 28 * Updated list of MTA subway lines to choose from in certain service request forms.
* Improved user experience and app optimization. 5.20.0 Apr 28 * Upgrade developer tools to support the latest platform standards
* Minor bug fixes 5.19.0 Mar 31 AI Smart Select Enhancement: More service request forms are now available. Just snap a photo of a problem and AI will suggest a relevant form. 5.18.3 Feb 26 AI Smart Select: Now you can just snap a photo of a problem, and AI can suggest a relevant service request form. 5.18.1 12/17/2025 Improved user experience and app optimization. 5.17.0 06/23/2025 Improved user experience and app optimization. 5.16.0 05/14/2025 Improved user experience and app optimization. 5.15.0 04/23/2025 App improvements and optimization 5.14.0 04/16/2025 App improvements and optimization 5.13.0 04/07/2025 App improvements and optimization 5.12.0 03/26/2025 App improvements and optimization. 5.11.0 03/10/2025 -Parking meter integration allows users to access a list of valid DOT parking meters directly within the app when they need to report issues related to parking meters.
-App improvements and optimization 5.10.0 02/12/2025 - Driver Complaint and Lost Property Request forms refresh.
- App improvements and optimization. 5.9.0 01/09/2025 -Parking Meter, Street Sign and Broken Sidewalk/Curb Condition Service Request forms refresh.
-Improved app performance. 5.8.0 11/26/2024 -Damaged Tree, Park Conditions and New Tree Service Request forms refresh.
-App improvements and optimization. 5.7.0 11/07/2024 -Illegal Dumping, Snow on Sidewalk, and Snow or Ice on Street/Roadway Service Request forms refresh.
-App improvements and optimization. 5.6.0 10/15/2024 -Fire Hydrant, Food Safety, and Panhandling Service Request forms refresh.
-App improvements and optimization. 5.5.0 09/24/2024 -Rat Condition, Heat & Hot Water, Homeless Assistance and Encampment Service Request forms refresh.
-App improvements and optimization. 5.4.0 09/05/2024 - Abandoned Vehicle and Blocked Driveway Service Request forms refresh.
- App improvements and optimization. 5.3.0 07/17/2024 Noise and Illegal Parking Service Request forms refresh. 5.2.0 06/27/2024
version 5.24.0
posted on 2026-09-12
Version History With the newly enhanced AI Smart Select, you can now describe a problem in writing and AI will suggest a relevant service request form. 5.24.0 1d ago Minor bug fixes 5.23.1 Jul 30 You can now submit a rat or mouse complaint directly on the mobile app. 5.23.0 Jul 28 Updated validation process for duplicate service request submissions 5.22.0 Jun 11 Improved user experience and app optimization 5.21.0 May 28 * Updated list of MTA subway lines to choose from in certain service request forms.
* Improved user experience and app optimization. 5.20.0 Apr 28 * Upgrade developer tools to support the latest platform standards
* Minor bug fixes 5.19.0 Mar 31 AI Smart Select Enhancement: More service request forms are now available. Just snap a photo of a problem and AI will suggest a relevant form. 5.18.3 Feb 26 AI Smart Select: Now you can just snap a photo of a problem, and AI can suggest a relevant service request form. 5.18.1 12/17/2025 Improved user experience and app optimization. 5.17.0 06/23/2025 Improved user experience and app optimization. 5.16.0 05/14/2025 Improved user experience and app optimization. 5.15.0 04/23/2025 App improvements and optimization 5.14.0 04/16/2025 App improvements and optimization 5.13.0 04/07/2025 App improvements and optimization 5.12.0 03/26/2025 App improvements and optimization. 5.11.0 03/10/2025 -Parking meter integration allows users to access a list of valid DOT parking meters directly within the app when they need to report issues related to parking meters.
-App improvements and optimization 5.10.0 02/12/2025 - Driver Complaint and Lost Property Request forms refresh.
- App improvements and optimization. 5.9.0 01/09/2025 -Parking Meter, Street Sign and Broken Sidewalk/Curb Condition Service Request forms refresh.
-Improved app performance. 5.8.0 11/26/2024 -Damaged Tree, Park Conditions and New Tree Service Request forms refresh.
-App improvements and optimization. 5.7.0 11/07/2024 -Illegal Dumping, Snow on Sidewalk, and Snow or Ice on Street/Roadway Service Request forms refresh.
-App improvements and optimization. 5.6.0 10/15/2024 -Fire Hydrant, Food Safety, and Panhandling Service Request forms refresh.
-App improvements and optimization. 5.5.0 09/24/2024 -Rat Condition, Heat & Hot Water, Homeless Assistance and Encampment Service Request forms refresh.
-App improvements and optimization. 5.4.0 09/05/2024 - Abandoned Vehicle and Blocked Driveway Service Request forms refresh.
- App improvements and optimization. 5.3.0 07/17/2024 Noise and Illegal Parking Service Request forms refresh. 5.2.0 06/27/2024
version 5.23.1
posted on 2026-09-05
Version History Minor bug fixes 5.23.1 Jul 30 You can now submit a rat or mouse complaint directly on the mobile app. 5.23.0 Jul 28 Updated validation process for duplicate service request submissions 5.22.0 Jun 11 Improved user experience and app optimization 5.21.0 May 28 * Updated list of MTA subway lines to choose from in certain service request forms.
* Improved user experience and app optimization. 5.20.0 Apr 28 * Upgrade developer tools to support the latest platform standards
* Minor bug fixes 5.19.0 Mar 31 AI Smart Select Enhancement: More service request forms are now available. Just snap a photo of a problem and AI will suggest a relevant form. 5.18.3 Feb 26 AI Smart Select: Now you can just snap a photo of a problem, and AI can suggest a relevant service request form. 5.18.1 12/17/2025 Improved user experience and app optimization. 5.17.0 06/23/2025 Improved user experience and app optimization. 5.16.0 05/14/2025 Improved user experience and app optimization. 5.15.0 04/23/2025 App improvements and optimization 5.14.0 04/16/2025 App improvements and optimization 5.13.0 04/07/2025 App improvements and optimization 5.12.0 03/26/2025 App improvements and optimization. 5.11.0 03/10/2025 -Parking meter integration allows users to access a list of valid DOT parking meters directly within the app when they need to report issues related to parking meters.
-App improvements and optimization 5.10.0 02/12/2025 - Driver Complaint and Lost Property Request forms refresh.
- App improvements and optimization. 5.9.0 01/09/2025 -Parking Meter, Street Sign and Broken Sidewalk/Curb Condition Service Request forms refresh.
-Improved app performance. 5.8.0 11/26/2024 -Damaged Tree, Park Conditions and New Tree Service Request forms refresh.
-App improvements and optimization. 5.7.0 11/07/2024 -Illegal Dumping, Snow on Sidewalk, and Snow or Ice on Street/Roadway Service Request forms refresh.
-App improvements and optimization. 5.6.0 10/15/2024 -Fire Hydrant, Food Safety, and Panhandling Service Request forms refresh.
-App improvements and optimization. 5.5.0 09/24/2024 -Rat Condition, Heat & Hot Water, Homeless Assistance and Encampment Service Request forms refresh.
-App improvements and optimization. 5.4.0 09/05/2024 - Abandoned Vehicle and Blocked Driveway Service Request forms refresh.
- App improvements and optimization. 5.3.0 07/17/2024 Noise and Illegal Parking Service Request forms refresh. 5.2.0 06/27/2024 Dirty Sidewalk Service Request form refresh. 5.1.0 06/11/2024
version 5.23.1
posted on 2026-08-04
Version History Minor bug fixes 5.23.1 5d ago You can now submit a rat or mouse complaint directly on the mobile app. 5.23.0 Jul 28 Updated validation process for duplicate service request submissions 5.22.0 Jun 11 Improved user experience and app optimization 5.21.0 May 28 * Updated list of MTA subway lines to choose from in certain service request forms.
* Improved user experience and app optimization. 5.20.0 Apr 28 * Upgrade developer tools to support the latest platform standards
* Minor bug fixes 5.19.0 Mar 31 AI Smart Select Enhancement: More service request forms are now available. Just snap a photo of a problem and AI will suggest a relevant form. 5.18.3 Feb 26 AI Smart Select: Now you can just snap a photo of a problem, and AI can suggest a relevant service request form. 5.18.1 12/17/2025 Improved user experience and app optimization. 5.17.0 06/23/2025 Improved user experience and app optimization. 5.16.0 05/14/2025 Improved user experience and app optimization. 5.15.0 04/23/2025 App improvements and optimization 5.14.0 04/16/2025 App improvements and optimization 5.13.0 04/07/2025 App improvements and optimization 5.12.0 03/26/2025 App improvements and optimization. 5.11.0 03/10/2025 -Parking meter integration allows users to access a list of valid DOT parking meters directly within the app when they need to report issues related to parking meters.
-App improvements and optimization 5.10.0 02/12/2025 - Driver Complaint and Lost Property Request forms refresh.
- App improvements and optimization. 5.9.0 01/09/2025 -Parking Meter, Street Sign and Broken Sidewalk/Curb Condition Service Request forms refresh.
-Improved app performance. 5.8.0 11/26/2024 -Damaged Tree, Park Conditions and New Tree Service Request forms refresh.
-App improvements and optimization. 5.7.0 11/07/2024 -Illegal Dumping, Snow on Sidewalk, and Snow or Ice on Street/Roadway Service Request forms refresh.
-App improvements and optimization. 5.6.0 10/15/2024 -Fire Hydrant, Food Safety, and Panhandling Service Request forms refresh.
-App improvements and optimization. 5.5.0 09/24/2024 -Rat Condition, Heat & Hot Water, Homeless Assistance and Encampment Service Request forms refresh.
-App improvements and optimization. 5.4.0 09/05/2024 - Abandoned Vehicle and Blocked Driveway Service Request forms refresh.
- App improvements and optimization. 5.3.0 07/17/2024 Noise and Illegal Parking Service Request forms refresh. 5.2.0 06/27/2024 Dirty Sidewalk Service Request form refresh. 5.1.0 06/11/2024
version 5.22.0
posted on 2026-07-23
Version History Updated validation process for duplicate service request submissions 5.22.0 Jun 11 Improved user experience and app optimization 5.21.0 May 28 * Updated list of MTA subway lines to choose from in certain service request forms.
* Improved user experience and app optimization. 5.20.0 Apr 28 * Upgrade developer tools to support the latest platform standards
* Minor bug fixes 5.19.0 Mar 31 AI Smart Select Enhancement: More service request forms are now available. Just snap a photo of a problem and AI will suggest a relevant form. 5.18.3 Feb 26 AI Smart Select: Now you can just snap a photo of a problem, and AI can suggest a relevant service request form. 5.18.1 12/17/2025 Improved user experience and app optimization. 5.17.0 06/23/2025 Improved user experience and app optimization. 5.16.0 05/14/2025 Improved user experience and app optimization. 5.15.0 04/23/2025 App improvements and optimization 5.14.0 04/16/2025 App improvements and optimization 5.13.0 04/07/2025 App improvements and optimization 5.12.0 03/26/2025 App improvements and optimization. 5.11.0 03/10/2025 -Parking meter integration allows users to access a list of valid DOT parking meters directly within the app when they need to report issues related to parking meters.
-App improvements and optimization 5.10.0 02/12/2025 - Driver Complaint and Lost Property Request forms refresh.
- App improvements and optimization. 5.9.0 01/09/2025 -Parking Meter, Street Sign and Broken Sidewalk/Curb Condition Service Request forms refresh.
-Improved app performance. 5.8.0 11/26/2024 -Damaged Tree, Park Conditions and New Tree Service Request forms refresh.
-App improvements and optimization. 5.7.0 11/07/2024 -Illegal Dumping, Snow on Sidewalk, and Snow or Ice on Street/Roadway Service Request forms refresh.
-App improvements and optimization. 5.6.0 10/15/2024 -Fire Hydrant, Food Safety, and Panhandling Service Request forms refresh.
-App improvements and optimization. 5.5.0 09/24/2024 -Rat Condition, Heat & Hot Water, Homeless Assistance and Encampment Service Request forms refresh.
-App improvements and optimization. 5.4.0 09/05/2024 - Abandoned Vehicle and Blocked Driveway Service Request forms refresh.
- App improvements and optimization. 5.3.0 07/17/2024 Noise and Illegal Parking Service Request forms refresh. 5.2.0 06/27/2024 Dirty Sidewalk Service Request form refresh. 5.1.0 06/11/2024 Bug fixes and app optimization 5.0.3 05/03/2024 Improved user experience and app optimization 5.0.2 04/08/2024
version 5.21.0
posted on 2026-06-11
Version History Improved user experience and app optimization 5.21.0 May 28 * Updated list of MTA subway lines to choose from in certain service request forms.
* Improved user experience and app optimization. 5.20.0 Apr 28 * Upgrade developer tools to support the latest platform standards
* Minor bug fixes 5.19.0 Mar 31 AI Smart Select Enhancement: More service request forms are now available. Just snap a photo of a problem and AI will suggest a relevant form. 5.18.3 Feb 26 AI Smart Select: Now you can just snap a photo of a problem, and AI can suggest a relevant service request form. 5.18.1 12/17/2025 Improved user experience and app optimization. 5.17.0 06/23/2025 Improved user experience and app optimization. 5.16.0 05/14/2025 Improved user experience and app optimization. 5.15.0 04/23/2025 App improvements and optimization 5.14.0 04/16/2025 App improvements and optimization 5.13.0 04/07/2025 App improvements and optimization 5.12.0 03/26/2025 App improvements and optimization. 5.11.0 03/10/2025 -Parking meter integration allows users to access a list of valid DOT parking meters directly within the app when they need to report issues related to parking meters.
-App improvements and optimization 5.10.0 02/12/2025 - Driver Complaint and Lost Property Request forms refresh.
- App improvements and optimization. 5.9.0 01/09/2025 -Parking Meter, Street Sign and Broken Sidewalk/Curb Condition Service Request forms refresh.
-Improved app performance. 5.8.0 11/26/2024 -Damaged Tree, Park Conditions and New Tree Service Request forms refresh.
-App improvements and optimization. 5.7.0 11/07/2024 -Illegal Dumping, Snow on Sidewalk, and Snow or Ice on Street/Roadway Service Request forms refresh.
-App improvements and optimization. 5.6.0 10/15/2024 -Fire Hydrant, Food Safety, and Panhandling Service Request forms refresh.
-App improvements and optimization. 5.5.0 09/24/2024 -Rat Condition, Heat & Hot Water, Homeless Assistance and Encampment Service Request forms refresh.
-App improvements and optimization. 5.4.0 09/05/2024 - Abandoned Vehicle and Blocked Driveway Service Request forms refresh.
- App improvements and optimization. 5.3.0 07/17/2024 Noise and Illegal Parking Service Request forms refresh. 5.2.0 06/27/2024 Dirty Sidewalk Service Request form refresh. 5.1.0 06/11/2024 Bug fixes and app optimization 5.0.3 05/03/2024 Improved user experience and app optimization 5.0.2 04/08/2024 A fresh, new modern look!
· Refreshed the app design, added dark mode, and accessibility features
· Elevated the most important info so items like Service Request statuses are directly on the Today screen
· Added a new Next Schedule Change section to see upcoming service changes
· Reorganized the Request menu into intuitive categories
· Added a City Links page for important info at your fingertips
· Created new features on Service Request records like favoriting and image views 5.0.1 03/21/2024
version 5.20.0
posted on 2026-05-08
Version History * Updated list of MTA subway lines to choose from in certain service request forms.
* Improved user experience and app optimization. 5.20.0 Apr 28 * Upgrade developer tools to support the latest platform standards
* Minor bug fixes 5.19.0 Mar 31 AI Smart Select Enhancement: More service request forms are now available. Just snap a photo of a problem and AI will suggest a relevant form. 5.18.3 Feb 26 AI Smart Select: Now you can just snap a photo of a problem, and AI can suggest a relevant service request form. 5.18.1 12/17/2025 Improved user experience and app optimization. 5.17.0 06/23/2025 Improved user experience and app optimization. 5.16.0 05/14/2025 Improved user experience and app optimization. 5.15.0 04/23/2025 App improvements and optimization 5.14.0 04/16/2025 App improvements and optimization 5.13.0 04/07/2025 App improvements and optimization 5.12.0 03/26/2025 App improvements and optimization. 5.11.0 03/10/2025 -Parking meter integration allows users to access a list of valid DOT parking meters directly within the app when they need to report issues related to parking meters.
-App improvements and optimization 5.10.0 02/12/2025 - Driver Complaint and Lost Property Request forms refresh.
- App improvements and optimization. 5.9.0 01/09/2025 -Parking Meter, Street Sign and Broken Sidewalk/Curb Condition Service Request forms refresh.
-Improved app performance. 5.8.0 11/26/2024 -Damaged Tree, Park Conditions and New Tree Service Request forms refresh.
-App improvements and optimization. 5.7.0 11/07/2024 -Illegal Dumping, Snow on Sidewalk, and Snow or Ice on Street/Roadway Service Request forms refresh.
-App improvements and optimization. 5.6.0 10/15/2024 -Fire Hydrant, Food Safety, and Panhandling Service Request forms refresh.
-App improvements and optimization. 5.5.0 09/24/2024 -Rat Condition, Heat & Hot Water, Homeless Assistance and Encampment Service Request forms refresh.
-App improvements and optimization. 5.4.0 09/05/2024 - Abandoned Vehicle and Blocked Driveway Service Request forms refresh.
- App improvements and optimization. 5.3.0 07/17/2024 Noise and Illegal Parking Service Request forms refresh. 5.2.0 06/27/2024 Dirty Sidewalk Service Request form refresh. 5.1.0 06/11/2024 Bug fixes and app optimization 5.0.3 05/03/2024 Improved user experience and app optimization 5.0.2 04/08/2024 A fresh, new modern look!
· Refreshed the app design, added dark mode, and accessibility features
· Elevated the most important info so items like Service Request statuses are directly on the Today screen
· Added a new Next Schedule Change section to see upcoming service changes
· Reorganized the Request menu into intuitive categories
· Added a City Links page for important info at your fingertips
· Created new features on Service Request records like favoriting and image views 5.0.1 03/21/2024 The NYC311 App has a fresh new look! We’ve modernized it to streamline your experience—thanks to feedback from users like you.
New Look & Feel
- Refreshed the app with a soothing, contemporary color scheme and clearer icons, with light and dark mode.
- Elevated the information that's most important to you, providing access right from the Today screen.
Streamlined Navigation
- Reduced the navigation bar icons from five to three.
- Placed Service Request statuses directly on the Today screen for faster tracking.
- Reorganized the Service Request menu into intuitive categories, making it easier to find what you need.
New Features and Content
- See upcoming service changes in the new Next Schedule Change section.
- Access shortcuts to services like parking ticket payment and MTA information on the City Links page.
- Enjoy new features on Service Request records like favoriting and image views. 5.0.0 03/19/2024
Disclaimer
Official App Store Link
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